In this episode of The Channel Angle, recorded live at Pax8 Beyond 2025 in Denver, Cass Cooper sits down with Jonathan Mack of Pax8 Academy and Nahjee Maybin, CEO of Kenyatta Computer Services, to explore how leadership evolves when profit margins tighten. From navigating client pricing to scaling with purpose, this conversation dives into the real talk every MSP needs to hear right now. Jonathan shares lessons from the 2008 crash and offers a practical framework for aligning service delivery with profitability. Nahjee talks about transforming a family-run business from break-fix to managed services, leading with empowerment, and the importance of values-based client relationships. Plus, we touch on the future of agentic AI, the Pax8 marketplace, and how to grow without losing sight of who you are. 🎧 Tune in for strategies, stories, and a candid look at what it means to lead with clarity in today’s channel. 📺 Watch or listen now on YouTube, Spotify, or wherever you get your podcasts.